Got Questions?

Can I cancel my membership at any time?

Yes. You may cancel your membership at any time. Please note that an active monthly membership is required to maintain access to our discounted shipping rates and low-cost package forwarding services.

What products can I ship using your service?

You may ship most products purchased online from retailers based in the U.S and China. However, we do not ship prohibited items, including but not limited to weapons, firearms, ammunition, alcohol, nicotine or tobacco products, medications or drugs, human remains, perishable food items, or living plants and animals.

What payment methods do you accept?

We accept a range of secure and convenient payment options, including Bank Transfers, Debit and Credit Cards.

Can I ship from stores located outside the United States?

Yes. Our package forwarding service supports purchases made from retailers based in the United States and China. We do not currently support shipments originating from retailers outside of these two countries.

Do your shipping rates include customs duties and taxes?

No. Shipping rates do not include customs duties, import taxes, or government fees. Customers are fully responsible for any applicable customs charges, which vary by destination country.

What does Sovereign Global Shipping & Logistics do?

Sovereign Global Shipping & Logistics provides reliable shipping solutions from the United States and China to Jamaica. We offer access to a U.S. shipping address for purchases from U.S.-based retailers and coordinate the international forwarding and delivery of packages from both the U.S. and China to Jamaica, ensuring efficient, secure, and cost-effective service.

What is the goal of Sovereign Global Shipping & Logistics?

Our goal is to make global e-commerce accessible and affordable. We provide flexible shipping options tailored to your preferred delivery speed and budget, while ensuring seamless and dependable international parcel forwarding.

Do you ship dangerous or hazardous goods?

No. Sovereign Global Shipping & Logistics does not ship dangerous goods or items classified as hazardous under international shipping regulations.

What items are prohibited from shipping?

Sovereign Global Shipping & Logistics does not ship prohibited or restricted items, including but not limited to:

• Medical & Pharmaceutical Products

• Prescription medications (human or veterinary)

• FDA-unapproved medical devices

• Human growth hormones, steroids, stem cell products

Unlabeled or Improperly Labeled Items

• Food, cosmetics, supplements, or non-prescription medications without FDA approval or proper English labeling

Hazardous Materials

• Toxic, poisonous, or infectious substances

• Fireworks, explosives, gunpowder, flares, radioactive materials

Fuels & Combustibles

• Gasoline, diesel, lighter fuel, or similar substances

Weapons & Law Enforcement Equipment

• Firearms, ammunition, replicas

• Tasers, stun guns, pepper spray, tear gas

• Batons, bayonets, gas mask filters

Protective & Tactical Gear

• Helmets, body armor, ballistic or Kevlar-rated equipment

• Government uniforms, badges, or identification

Electronic & Optical Devices

• Night vision, thermal imaging devices

• Infrared equipment, laser pointers, firearm scopes

Biological & Chemical Materials

• Lab reagents, medical specimens, biologics

• Oxidizing agents, damaged batteries, unidentified substances

Illegal or Contraband Items

• Controlled or prohibited substances

• Gambling devices, lottery tickets, rough diamonds

Animal & Agricultural Products

• Human remains

• Coral, reptile or amphibian skins

• CITES-controlled animal products

• Live or dead plants, untreated soil, unfinished wood

Miscellaneous Restricted Items

• Tobacco products

• Lock-picking devices
• Any item prohibited under international shipping laws

This policy ensures full compliance with international shipping regulations and protects the safety, legality, and integrity of all shipments handled by Sovereign Global Shipping & Logistics.